Medeo virtual healthcare changed the way Canadians access healthcare.

UX & UI Lead
Production Design

Camila Serrano
Luan Jiang

The Challenge
Medeo virtual healthcare was a revolution for healthcare in Canada. By challenging an outdated system that relied on fax machines and other archaic technologies, Medeo addressed an industry that is still evolving.  We sought to bring secure virtual healthcare to all Canadians, improving patient care by shortening wait times, offering remote care, and ensuring equal access to healthcare for all Canadians.
Designing for Patients First
By engaging with patients, we learned their pain points in dealing with in-person and virtual healthcare.
Wireframing & testing to get to  usable experiences
Prototyping and Iterating
Our process of testing low and high fidelity prototypes both remotely and directly with patients led to accessible, user verified solutions.
The Result
Over a period of 18 months, I was able to elevate the Medeo offering in releases for iOS, web and Android. I loved working directly with patients and healthcare providers to improve usability, and my team worked together to create progressive, accessible solutions for those patients.  Medeo was aquired twice during my time working with this Start-up.

Get in touch

Open to longer term commitments. Available in December 2020.